At Zutachi, we strive to provide our customers with a seamless and secure shopping experience. This Billing Terms & Conditions outlines the billing practices and policies of our website and serves as a reference for customers who make purchases on our website.
CAYMENT METHODS
We accept payments through Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards, and PayPal. We do not accept personal or electronic checks, cash on delivery (COD), Bitcoin, money orders, or wire transfers at this time.
BILLING INFORMATION
- The billing information you provide must match the information on file with your financial institution.
- Incorrect billing information may result in a delay or cancellation of your order.
ORDER PROCESSING
- Your order will be processed and shipped within 3-4 business days of receipt.
- The total charge for your order will include the product price and any applicable taxes and shipping fees.
SHIPPING INFORMATION
- Shipping times and fees vary based on the destination and shipping method.
- For orders shipped within the USA, shipping times are estimated at 7-9 business days.
- For orders shipped worldwide, shipping times are estimated at 11-21 business days.
- Shipping fees are $5.95 for orders shipped within the USA and $11.95 for orders shipped worldwide.
RETURNS & REFUNDS
- We accept returns and provide refunds for products that are defective or damaged.
- If you receive a defective or damaged product, please contact us at [email protected] for instructions on how to proceed with a return or refund.
- If you return a product that is not defective or damaged, you may be subject to a restocking fee.
CANCELLATION POLICY
- You can cancel your order within 24 hours of placing the order by contacting us at [email protected].
- If your order has already been shipped, you may be subject to a restocking fee or shipping fees.
WARRANTY
- We provide a warranty for all products sold on our website.
- The terms of the warranty vary by product and are outlined in the product description.
- If you need to make a claim under the warranty, please contact us at [email protected].
FRAUD PREVENTION
- To protect against fraud, we may require additional verification for certain orders.
- This may include a request for a government-issued ID or a telephone verification.
- We reserve the right to cancel any order that we suspect to be fraudulent.
CHANGES TO BILLING TERMS & CONDITIONS
- We may update these Billing Terms & Conditions from time to time to reflect changes in our practices or in the law.
- If we make changes to these Billing Terms & Conditions, we will update the “Last Updated” date at the top of the policy.
CONTACT US
If you have any questions or concerns about our billing practices or policies, please contact us at cs@domain.com.
At Zutachi, we are committed to providing our customers with a secure and convenient shopping experience. Our Billing Terms & Conditions outline the policies and practices related to billing, payment, shipping, returns, and cancellations, and serve as a reference for our customers. If you have any questions or concerns, please do not hesitate to contact us.